Legal
Privacy Policy
This Privacy Policy describes how Imperial Vault & Shipping collects, uses, retains, and protects personal information of clients and visitors.
Information we collect
We collect information you provide when opening an account, requesting a shipment, or contacting our concierge — including identification documents required for KYC and AML compliance.
How we use information
We use information solely to provide custody and logistics services, to comply with applicable law, and to protect the security of your account and assets.
Sharing & disclosure
We do not sell personal information. We disclose information only to insurers, regulators, and trusted service providers strictly as necessary to deliver the service.
Security
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is restricted on a strict need-to-know basis with multi-factor authentication.
Your rights
Subject to applicable law, you may request access, correction, or deletion of your personal data by writing to our Data Protection Officer.
Last updated: June 2026.